Our Guarantee:
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange if accompanied by the receipt.
Full-Price & Sale-Price Merchandise:
- The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 60 days of the ship date on your receipt and accompanied by the receipt.
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After 60 days, we will gladly make an exchange or issue an on-line credit for the original purchase price if accompanied by the receipt.
Both full price & sale items must be in new, unworn, unwashed condition, to be accepted as a return.
Price adjustments will be accepted within 10 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Items purchased on sale or with a promotional discount, are not eligible for further price adjustment.
1. Making a Return or Exchange
All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.
Please ship the item(s) you wish to return/exchange back to us using a method you can track. (USPS, UPS or FedEx) Please save the shipping receipt and return tracking information for your records. Only merchandise received by our warehouse can be credited.
Customers are responsible for return freight charges.
Your package should be sent to:
Scott Barber Apparel
The Apparel Logistics Group
883 Trinity Dr.
Lewisville, TX 75056
1-866-873-1308
Please allow 10 to 12 business days for us to receive and process your return or exchange.
2. Returning a Gift
Gift recipients who return an item and do not want an exchange will be issued a ScottBarber.com online gift certificate. You will receive an e-mail notification upon receipt of your gift return provided that your e-mail address is included on your return/exchange form. If you prefer the original purchasers credit card can be credited if accompanied by the original receipt.
Please allow 10 to 12 business days for us to receive and process your return or exchange.
Your satisfaction is very important to us. If you have any questions, please call us at 1-866-873-1308 or e-mail us at
info@ScottBarber.com.
