Return Policy


Our Guarantee:
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange if accompanied by the receipt.  This applies to both full-price and sale price merchandise. 

Full-Price Merchandise:
  • The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 60 days of the ship date on your receipt and accompanied by the receipt.
  • After 60 days, we will gladly make an exchange or issue an on-line credit for the original purchase price if accompanied by the receipt. 
Sale-Price Merchandise:
  • The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 30 days of the ship date on your receipt and accompanied by the receipt.
  • After 30 days, sale product is not eligible for return or credit.
Both full price & sale items must be in as new, unworn condition, to be accepted as a return.

Price adjustments will be accepted within 10 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Items purchased on sale or with a promotional discount, are not eligible for further price adjustment.

1. Making a Return by UPS
Returns and exchanges must be made within the guidelines in our Return Policy. All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.

For your convenience, a postage-paid return label has been provided. Simply affix the label to your package and take it to your local UPS Store. Your package will be returned to us via the United Parcel Service.

By using our postage-paid return label, you can track the status of your return shipment at ScottBarber.com through the Order Details page. Please allow up to 3 days after you mail your return for tracking to be available. You will receive an e-mail notification upon the completion of return processing.

Regular ground return shipping is free of charge when using our pre-paid return label.  Expedited return shipping charges are not refundable.

Please allow 10 to 12 business days for us to receive and process your return or exchange.

If you wish to pay the return postage yourself the package should be taken to your carrier and mailed to the following address:  

Scott Barber Apparel
525 West 66th Street
Loveland, CO 80538


When paying for return postage yourself, we suggest you insure the package via U.S. Mail or FedEx, and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be credited.

2. Returning a Gift
Gift recipients who return an item and do not want an exchange will be issued a ScottBarber.com online gift certificate. You will receive an e-mail notification upon receipt of your gift return provided that your e-mail address is included on your return/exchange form.  If you prefer the original purchasers credit card can be credited if accompanied by the original receipt.

Please allow 10 to 12 business days for us to receive and process your return or exchange.

Your satisfaction is very important to us. If you have any questions, please call us at 1.800.360.2360 or e-mail us at info@ScottBarber.com.